FAQ
Direct Primary Care is a rapidly growing movement designed to make medical care affordable, accessible, and most of all convenient for both doctors and patients. Tens of thousands of families across the US have discovered the benefits of this revolutionary model of care, and now it has arrived in Hood River. Just like joining a health club or yoga studio, becoming a Heritage DPC member gives you unlimited access to our services with absolutely no strings attached. Enjoy relaxed and unrushed 30-60 minute visits with a doctor who listens to your concerns and provides cutting edge care. Text your doctor with questions, send an email, or even request a facetime or skype visit for those nagging or urgent medical concerns. Whether you are traveling abroad, up on the ski slopes, or out exploring the Gorge, if you have cellphone reception you have medical care at your fingertips.
No, and for good reason! By cutting out the chaos and restrictions created by billing insurance companies, we can provide unparalleled care without the need for co-pays and unexpected medical bills. We make it simple; the monthly membership fee covers everything we do at the clinic, period. We never bill insurance, we never collect a co-pay, and we never send unexpected bills. If you do have insurance, great! While outside labs, imaging, and medications have all been pre-negotiated with outside vendors at significantly discounted prices, if you still want to use insurance and pay full price for these services, you can. We are not an insurance company. We are medical professionals providing excellent care with completely transparent pricing.
In providing high quality medical care that is quick and convenient, we are able to prevent or reduce the need for many hospitalizations and specialty referrals. If the need does arise, we will closely coordinate with any outside specialists and hospitals and keep them accountable to providing you with the best possible care. We are not affiliated with any large healthcare systems, insurance companies, or large medical corporations. Thus, we decide together who will best serve your needs. Many of our members utilize Health Share plans such as Zion Health Share or Sedera Healthshare for catastrophic medical coverage. These plans are not only much more affordable than traditional health insurance, but also offer a significant discount to members who are enrolled with our clinic. Ultimately, we encourage you to carry insurance or have a Healthshare plan for specific situations that are outside of routine and preventative medical care.
Say goodbye to long waits and rushed medical visits. Every appointment is scheduled for 30-60 minutes with Dr. Neal. Tired of waiting to see your Doctor? We are scheduling same-day or next office day new patient visits. Give us a call at 541-716-5757 and we will get a visit scheduled at your convenience. If you prefer a digital route send us an e-mail at contactus@heritagedpc.com, or even shoot us a text at 541-716-5757. At Heritage, accessing your medical care is simplified.
Monthly Membership:
First Household Member: $99 per month
Second Household Member: $79 per month
Each Additional Household Member: $45 per month
Enrollment Fee:
$149 per member
$149 per household if enrollments are completed within 24 hours
Re-enrollment fee:
$495 per member
Possibly, but there will be no surprises. At Heritage, we provide everything we do for the membership fee. However, for any outside services such as labs, pathology specimens, medications, and imaging, these do require additional cost. Fortunately, we have pre-negotiated steep discounts with local vendors with completely transparent pricing.
For example:
| Service | Traditional Fee | Heritage DPC |
|---|---|---|
| CBC | $28 | $5 |
| TSH | $58 | $5 |
| A1C | $37 | $6 |
| Cholesterol Panel | $47 | $8 |
| Urinalysis | $19 | Free |
There is no co-pay and there never will be. Co-pays are created by insurance companies as a penalty for seeking medical care. Instead, we provide everything we do for a single membership fee. We don’t believe in penalizing members for seeking the care they need. After all, that is what we are here for, convenient and accessible care when you need it.
We are so excited you asked! Nestled inside of a pear orchard off of Eastside road, sheltered under the canopy of old growth oak and willow trees, rests Dr. Neal’s Historic Farmhouse built in 1897. A newly renovated clinic space was designed to reflect the style of care you will receive at Heritage. Complete with stone foundation walls, hard wood floors, and expansive views of Mt. Adams and the surrounding orchards, the clinic is equipped with state of the art medical technology without losing its Farmhouse charm. Its our way of providing modern care in a vintage setting, an experience unlike any other. Not convinced? Give us a call to schedule a free meet and greet visit today!
We think our clinic space is pretty neat, but for one reason or another, getting here is not always easy. Dr. Neal does offer home visits for a small travel fee of $25 per visit if the schedule allows.
Glad you asked!
- Acute and Non-acute Office Visits
- Well child checks
- Well-Woman Care/ Pap Smear collection
- Chronic disease management
- Sports physicals
- Removal of benign skin lesions/warts
- Skin biopsies of suspicious lesions
- Removal of cerumen (ear wax)
- Uncomplicated wound repair and sutures
- Abscess incision and drainage
- Ingrown toenail treatment
- Ultrasound guided joint injections
- Basic vision screening
- Splinting and casting
- Electrocardiogram (EKG)
- Spirometry
- Breathing treatments (nebulizer)
- Urinalysis/Pregnancy Testing/Rapid Strep throat testing/Glucose level testing
- Labs and imaging services will be offered at a discounted rate through select vendors
Hopefully this never needs to happen, but if it does, we have made it easy to cancel at anytime. All we ask is to submit your cancellation 30 days in advance and you will no longer be billed and your membership will expire. Should you choose to rejoin Heritage, we charge $395 per member.
Yes! A membership with Heritage Family Medicine combined with a Medicare plan provides excellent coverage for your healthcare needs. Dr. Neal will work hand in hand with your Medicare assigned PCP to ensure you still get the best service from your Medicare plan as possible with all the benefits the Heritage membership has to offer. Our clinic enjoys the freedom of practicing without the oversight of insurance companies nor government programs and we do not accept Medicare payments.